FAQ

We ship worldwide 🌍 — including the EU, US, UK, Canada, and Australia.

Delivery usually takes 7–14 business days, depending on your country.

All orders come with free tracked shipping, and you’ll receive an email with your tracking number once it’s on the way.

We process orders within 24–48 hours so your backpack starts traveling to you almost as soon as you order.

Absolutely 🧳
The VOYÉN™ Vacuum Backpack fits within standard airline carry-on limits, so you can take it on the plane without checking it in.

It’s the perfect size for short trips, business flights, and weekend adventures — pack more, carry less, and skip the baggage line.

Each VOYÉN™ comes with a compact vacuum pump (manual or electric), which removes air from inner compartments — reducing clothes’ volume by up to 50%.

The backpack is made of durable, water-resistant polyester with reinforced nylon stitching and a smart internal structure built for compression.

It’s strong, light, and made to handle daily use and travel — rain or shine. 🌦️

We offer two versions:
• Manual pump — lightweight, no charging needed.
• Electric pump — USB-C rechargeable, compact, and fast (about 2–3 minutes to fully compress).
Both options fit perfectly in the backpack pocket and are included in the set.

The VOYÉN™ Backpack is tested for loads up to 15–18 kg (33–40 lbs) without losing shape or comfort.
Its ergonomic straps distribute the weight evenly, so you can travel long distances with ease.

We believe in traveling smarter, not heavier.
By packing more efficiently, you reduce luggage, energy use, and CO₂ emissions.
Our packaging is 100% recyclable, and we’re developing a recycled-fabric edition coming soon. ♻️

Of course 👍
We offer a 30-day money-back guarantee — if something’s not right, simply contact us through the Contact page and we’ll arrange a return or replacement.
Fast, fair, and hassle-free.