FAQ

We ship worldwide 🌍 — including the EU, US, UK, Canada, and Australia.

Delivery usually takes about 7–14 business days, depending on where you’re located.

All orders include free tracked shipping, so once your backpack is on the way you’ll receive an email with your tracking number.

We also process orders within 24–48 hours, which means your backpack usually starts its journey very soon after you place your order.

Absolutely 🧳
The VOYÉN™ Vacuum Backpack fits within standard airline carry-on limits, so you can take it on the plane without checking it in.

It’s the perfect size for short trips, business flights, and weekend adventures — pack more, carry less, and skip the baggage line.

Each VOYÉN™ comes with a compact vacuum pump (manual or electric), which removes air from inner compartments — reducing clothes’ volume by up to 50%.

The backpack is made of durable, water-resistant polyester with reinforced nylon stitching and a smart internal structure built for compression.

It’s strong, light, and made to handle daily use and travel — rain or shine. 🌦️

The pump included with the VOYÉN backpack is electric and USB-C rechargeable.

It’s compact, easy to use, and can compress the vacuum bags in about 1-2 minutes.

You can charge it with a power bank, laptop, or any USB-C charger — perfect for travel.

The VOYÉN™ Backpack is tested for loads up to 15–18 kg (33–40 lbs) without losing shape or comfort.
Its ergonomic straps distribute the weight evenly, so you can travel long distances with ease.

We believe in traveling smarter, not heavier.
By packing more efficiently, you reduce luggage, energy use, and CO₂ emissions.
Our packaging is 100% recyclable, and we’re developing a recycled-fabric edition coming soon. ♻️

Of course 👍
We offer a 30-day money-back guarantee — if something’s not right, simply contact us through the Contact page and we’ll arrange a return or replacement.
Fast, fair, and hassle-free.